Why You Need Web-based Issue Management with caWeb4:

Record Tracking
caWeb tracks not only the status of the problem but also that of each activity performed to address the problem. caWeb creates permanent uneditable record archiving to allow for auditing and full accountability for every problem.

E-mail Notifications
Automatic email notifications alert users of overdue and new issues/actions, linking them to the system and engaging them in the process. caWeb4 supports HTML email, and its reporting system provides for HTML reports as well.

User Access Control
You have complete control over the information each user is allowed to view or modify. A rich set of user rights allows you to decide who can adjust their own due dates, close their own actions, etc.

Extensive Reporting
caWeb uses the Crystal Reports system from Seagate Software to deliver a rich and interactive reporting and analysis solution. An infinite number of reports can be produced by applying queries, and if you own a copy of Crystal Reports, you can create reports with differing formats.

Why You'll Love caWeb4:

Customizable User Fields
Tailor the program to use your own terminology and define additional user fields with information pertaining to the issues you deal with. caWeb is designed to work with the business practices you already have in place.

Reassign Problems/Actions
Delegate responsibility for open issues or actions when an employee leaves your organization. For historical reporting, you can even leave the original name intact on records that have already been closed.

Customizable Design
Perhaps the most significant feature offered through caWeb4 is its fully customizable design which presents your data through HTML templates and screens, even the Help system can be tailored to allow you to get your organizational message across. Your administrators can easily configure caWeb4's HTML template files to match your needs, and to insert company logo and graphics, add text or change the relative position of the information on the screen.

Zero Client
As a true web application, caWeb offers a Zero-Client presence that allows your organization to access all of your information through an internet browser. IT impact is significantly reduced through effective resource focus.